Refund policy

 100% CUSTOMER SATISFACTION GUARANTEE

All of our products are backed by our 100% Customer Satisfaction Guarantee! Simply put, if there is something wrong with one of our products, or if you simply just do not like it.....let us know! We will do everything in our power to make sure you end up a satisfied customer. Everything that Seedrah offers is handmade, and made with PRIDE. This means that we stand behind every single product.

Damaged Items 
If you received your order damaged or defective, we will exchange with no questions asked. Please contact us at info@seedrahbeauty.com and we will be happy to provide a store credit.We do require a photo or video of the defective product as evidence prior to issuing a replacement. 

Refunds & Returns

  • ALL Return Request(s) MUST be made within 30 days from the day which the order is FULFILLED. 
  • NO Refunds on Shipping Fees
  • NO Returns on discounted Sale items.
  • Customer is responsible for all Return Shipping Fees.
  • We do not provide pre-paid return labels; customer is responsible for covering shipping costs to return/exchange.
  • NO Refunds on used products.
  • NO Refunds for products having a "weak" smell , " strong smell", or if the customer does not like the smell.  If the product is still in an unused condition, a product exchange can be completed once in order to help assist with finding the perfect scent for you.  
  • If a return is granted, the refund, or store credit will be issued once product being returned is received by Seedrah.
  • If a return is granted, Shipping fees will be deducted from the total balance.
  • Please allow us 3-5 days from the point we receive your returned item to process your refund.
  • Regardless of the situation, if you need assistance, just please contact us!  We want you to have the best shopping experience possible as we appreciate you, and your business.  We respect everyone that takes a chance with Seedrah, and want nothing short of a completely satisfied customer.

     To Request a Return, simply CONTACT US

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@seedrahbeauty.com.