1. Shipping Areas

We currently ship orders across USA.

Delivery availability may vary depending on the courier service and the customer's location.

2. Processing Time

Orders are normally processed within 1–2 business days after confirmation.

Orders placed on weekends or public holidays may be processed on the next business day.

• Please allow for extending shipping times during Holidays and promotional sales events due to high order volumes.

3. Delivery Time

Estimated delivery times are:

• Major cities: 2–5 business days
• Other areas: 3–7 business days
• Remote areas: Delivery may take additional time

Delivery times are estimates and may be affected by weather, public holidays, courier delays, incomplete addresses, or other circumstances outside Seedrah™'s control.

4. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout or communicated before order confirmation.

5. Order Tracking

Where tracking is available, customers may receive a tracking number or delivery update through their provided contact details.

Please ensure your phone number and delivery address are accurate when placing your order.

6. Incorrect Address

Customers are responsible for providing a complete and accurate delivery address and contact number.

If an order cannot be delivered because of an incorrect or incomplete address, additional delivery charges may apply for re-shipping.

7. Delayed Deliveries

Although we work with delivery partners to provide timely delivery, Seedrah™ cannot guarantee an exact delivery date.

If your order appears significantly delayed, please contact our customer support team with your order number so we can assist you.

8. Damaged Packages

If your package arrives visibly damaged, please take photographs or video of the package before opening it, if possible.

Contact Seedrah™ as soon as possible with your order number and supporting photos/videos.

For more information, please see our Refund & Return Policy.