Refund & Return Policy

At Seedrah™, we want you to be happy with your purchase. Because our products are personal-care and cosmetic products, we follow hygiene-focused return conditions while providing remedies for products that arrive damaged, defective, incorrect, or otherwise qualify under applicable consumer-protection requirements.

1. Return Eligibility

You may request a return or replacement if:

  • You received the wrong product or variant.
  • The product arrived damaged, leaking, or defective.
  • The product is materially different from the description or order.
  • Another issue qualifies for a remedy under applicable law.

* Shipping and Handling is not refundable.For hygiene and safety reasons, opened, used, or partially used skincare/body-care products generally cannot be returned simply because you changed your mind.

2. Return Time Period

Please contact Seedrah™ within 7 days of receiving your order to report an eligible return, damage, or incorrect product.

3. Damaged or Incorrect Orders

If your order arrives damaged, you receive the wrong item, or missing an item, we are very sorry!Please contact us at info@seedrahbeauty.com and we'll make sure to assist you ASAP!

  1. Contact us within 7 days.
  2. Provide your order number.
  3. Send clear photos/videos of the product and packaging.
  4. Our team will review the request.
  5. If approved, we will provide a replacement or refund, depending on the circumstances.

Please keep the original packaging until your claim has been resolved.

4. Refunds

Once a refund is approved, the refund will be processed using the applicable payment method.

Refund processing time can vary depending on the payment provider or financial institution.Please allow us 3-5 days from the point we receive your returned item to process your refund.

5. Non-Returnable Products

For hygiene and product-safety reasons, we generally do not accept returns for:

  • Opened or used body scrubs
  • Opened or used oils
  • Products returned without prior approval
  • Change-of-mind purchases where the product has been opened or used.

6. Order Cancellation

If you wish to cancel an order, contact us as soon as possible.

Once an order has been dispatched, cancellation may no longer be possible and the order may instead be subject to our return procedure.

7. Exchanges

If an incorrect, damaged, or defective product is confirmed, Seedrah™ may offer an exchange/replacement

If the requested replacement is unavailable, we may offer a refund or another appropriate resolution.

8. Return Shipping

If the return is approved because Seedrah™ sent the wrong product or the product arrived damaged/defective, Seedrah™ will determine the appropriate return-shipping arrangement.

For returns that are not caused by an error or defect, any applicable shipping costs may be the customer's responsibility.

9. How to Request a Return or Refund

Please contact us with the following information:

Order Number:

Customer Name:

Reason for Request:

Photos/Videos:

Contact Seedrah™

For return, refund, exchange, or order-related questions, please contact our team.

Email:  info@seedrahbeauty.com