Privacy Policy

At Seedrah™, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, place an order, or interact with our services.

By using the Seedrah website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you use our store, we may collect information such as:

Full name
Billing and shipping address
Phone number
Email address
Order and purchase details
Payment information required to process your order
Information you provide when contacting customer support
Device, browser, IP address, and website usage information

We only collect information that is reasonably necessary to operate and improve our store.

2. How We Use Your Information

We may use your information to:

Process and deliver your orders
Confirm orders and provide shipping updates
Process payments
Respond to customer-service requests
Provide information about products or promotions when permitted
Improve our website, products, and customer experience
Prevent fraud, abuse, and unauthorized transactions
Comply with applicable legal requirements

3. Payment Information

Payments may be processed through third-party payment providers.

Seedrah does not intentionally store complete credit or debit card numbers on its own servers when payment processing is handled by a third-party payment provider. Payment providers may collect and process payment information according to their own privacy policies.

4. Cookies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

Remember items in your shopping cart
Keep you signed in where applicable
Understand how visitors use our website
Improve website performance
Provide relevant marketing or advertising

You can adjust cookie settings through your browser, although disabling certain cookies may affect some website functionality.

5. Sharing Your Information

We do not sell or rent your personal information.

We may share necessary information with trusted service providers who help us operate our business, such as:

Payment processors
Courier and delivery companies
Website and hosting providers
Customer-support services
Analytics and marketing providers

These providers receive only the information reasonably necessary to perform their services.

We may also disclose information where required by law, legal proceedings, or a valid request from a government authority.

6. Order and Delivery Information

When you place an order, we may share your name, phone number, address, and relevant order information with our delivery partners so your order can be delivered successfully.

7. Marketing Communications

If you choose to receive marketing communications from us, we may send information about new products, offers, promotions, and other Seedrah updates.

You can unsubscribe from marketing emails at any time by using the unsubscribe option included in the communication or by contacting us.

8. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, maintaining business records, resolving disputes, preventing fraud, and complying with applicable legal obligations.

10. Children's Privacy

Our website is not intended for children to independently make purchases or provide personal information.

If you believe a child has provided personal information to us without appropriate permission, please contact us so we can review and take appropriate action.

11. Third-Party Websites

Our website may contain links to third-party websites, payment services, social-media platforms, or other services.

We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing their privacy policies before providing them with personal information.

12. Your Privacy Rights

Depending on applicable law, you may have rights concerning your personal information, including the right to:

Request access to information we hold about you
Request correction of inaccurate information
Request deletion where legally applicable
Withdraw consent where processing is based on consent
Opt out of certain marketing communications

In addition, you agree to our Messaging Terms (https://terms.pscr.pt/legal/shop/xgvvc3-yg/terms_of_service) and Messaging Privacy Policy (https://terms.pscr.pt/legal/shop/xgvvc3-yg/privacy_policy).

To make a privacy-related request, please contact us using the details below.